Hyatt Centric Murano Venice

The staff at the hotel were amazing, friendly, professional and extremely helpful, from reception to the bar/dining team and house keeping. We arrived at the hotel having realised we had left an important bag on the water taxi, before we even checked the the hotel receptionist made a number of calls and reassured us our bags would be with us in an hour which it was. Whilst they have been some changes to the hotel since our last visit regarding the dining room, our entire stay was perfect. Highly recommend the hotel firstly because of the dedicated team in place, secondly the location and enviroment.

Great guest front office staff! Very helpful always, informative, willing to do whatever it takes to make sure ur stay is relaxing. Tu was wonderful. Do utilize the sauna. Amazing wet n dry saunas with tantalizing rain showers with mood lighting. Great food in restaurant and in bar area!! Stan the bartender was upbeat fun and a specialist mixologist.

1.The duplex room was excellent for us as a family of 4. 2. A waterbus station was right at the gate of the hotel 3. It was my wife's b'day when we checked in and the hotel staff was kind enough to recognise it and courteous more than enough to send in a bottle of wine at the room.

Rooms are comfortable and well-equipped; staff is very professional and friendly, attentive to guests; attractive, interesting Muranese-themed decor in public rooms - all in good taste w/comfort and intimacy in mind; small fitness area by reservation only - good eqpmt; very good bar+terrace; also interior bar which is more intimate (lovely barman!); airport transfer. And location is excellent (if you want a quieter stay than in central Venice (only short boat ride to Venice, purchased ticket required), ambiance of Murano is interesting/authentic). Overall, a very good experience. we recommend.

What a wonderful experience! This was my first time visiting Venice and this hotel made the trip more memorable. The staff picked us up from the airport complimentary and took us right in front of the hotel. Check in was smooth, and we were able to drop off our bags before our check in time. The front desk staff was friendly, accommodating and helped us navigate around the area. We needed to stay an extra night at the last minute and the staff were quick to help. The rooms were well kept (my photo is after I took a quick nap upon arrival), air conditioned, with comfortable beds. The balcony door opens without a screen, which I liked. They have a lovely patio area shown in the first photo. The location is perfect for the island of Murano, as well as to access the main island of Venice via ferry taxi. The restaurants within the hotel had great food and the breakfast buffet is the best morning option on the island. Thank you again for a great stay!